These Terms & Conditions set out the basis on which driving lessons are provided by Tony Leach Driving School. By booking a driving lesson, course or block booking, you agree to these Terms & Conditions.
1. Driving Licence and Fitness to Drive You must hold a valid driving licence that legally entitles you to receive driving tuition and drive the vehicle in Great Britain. You must produce your driving licence at your first lesson when requested. You must meet all legal requirements relating to fitness to drive. You must inform your instructor of any medical condition, medication or other circumstance that may affect your ability to drive safely and legally. You must be able to meet the required eyesight standard for driving, including being able to read a number plate at the required distance, with glasses or contact lenses if required.
2. Driving Lessons Lessons will normally be arranged directly between you and your instructor. The agreed lesson time and duration will be confirmed when the lesson is booked. The instructor will provide a roadworthy, appropriately insured vehicle suitable for driving tuition and fitted with dual controls where appropriate. The instructor may refuse to provide tuition if they reasonably believe that you are unfit to drive because of alcohol, drugs, illness, medication or any other condition that could make driving unsafe or unlawful. Smoking or vaping is not permitted in the tuition vehicle.
3. Lesson Price and Payment The standard lesson rate is £40 per hour minimum two-hour lesson. Lessons must be paid for as agreed with your instructor and, where applicable, in advance. Your instructor may require payment before a lesson is confirmed or may require sufficient credit to be held against future booked lessons. Where payment is made directly to the instructor, you should request a receipt if required.
4. Cancellation and Rescheduling Lessons must be cancelled or rescheduled with at least 48 hours' notice. Cancellation or rescheduling with less than 48 hours' notice may result in the full cost of the booked lesson being charged. At the current standard rate, this is £40 per hour. For example, a two-hour lesson cancelled with less than 48 hours' notice may be charged at £80. Changing the duration of an existing lesson with less than 48 hours' notice may be treated as a cancellation of the original booking. The cancellation charge may be waived where there are exceptional circumstances and the instructor considers that reasonable evidence has been provided.
5. Instructor Cancellation Your instructor may occasionally need to cancel or postpone a lesson because of illness, vehicle problems, severe weather, road conditions, safety concerns or other circumstances outside their reasonable control. Where this happens, the lesson will be rearranged at a mutually convenient time and any payment already made for the cancelled lesson will be transferred to the rearranged lesson.
6. Pupil No-Show You are expected to be ready at the agreed collection point at the agreed lesson time. If you are not present, your instructor will make reasonable attempts to contact you using the contact details you have provided. If you fail to attend the lesson, the lesson may be treated as a late cancellation and the full lesson fee may be charged. You are responsible for keeping your telephone number and other contact details up to date.
7. Punctuality Lessons start and finish at the agreed times. If you arrive late, the lesson will normally still finish at the originally agreed finishing time. This means that arriving late may reduce the amount of tuition you receive. If the instructor is late, reasonable efforts will be made to ensure that the time lost is made up where practicable.
8. Driving Tests Your instructor will advise you when they believe you are approaching the required standard for your practical driving test. The instructor reserves the right to withdraw the use of the tuition vehicle for a driving test if they reasonably believe that you are not at a safe or appropriate test standard. The final decision about whether a pupil is ready for test remains a matter between the pupil and instructor. If the DVSA cancels or postpones a driving test, the instructor will discuss the options available for any lesson or vehicle booking affected. The instructor cannot be held responsible for cancellations or changes made by the DVSA.
9. Vehicle The tuition vehicle will be maintained and operated in accordance with applicable legal requirements. You must follow your instructor's reasonable instructions regarding the safe operation and use of the vehicle. You must not intentionally damage, misuse or contaminate the vehicle. Personal belongings should not be left in the vehicle. Tony Leach Driving School accepts no responsibility for belongings left in the vehicle except where liability cannot legally be excluded.
10. Refunds Where a refund is legally due, it will be calculated having regard to the lessons or services already provided. Any refund will be made using the original payment method where reasonably practicable. Nothing in these Terms & Conditions removes or limits any statutory consumer rights you may have. Where a lesson has already been provided, no refund will be due for that completed lesson. Any cancellation charge for a late cancellation or pupil no-show will be treated separately from a refund of unused lesson credit.
11. Block Bookings and Offers Where discounted lessons or block-booking offers are available, the specific terms of the offer will be explained at the time of purchase. Any expiry period applicable to a discounted booking will be communicated when the booking is made. If a block booking is cancelled or partially unused, any refund will be dealt with in accordance with these Terms & Conditions and applicable consumer law.
12. Intensive Courses Where an intensive course is booked, the dates, number of hours, price and payment arrangements will be agreed before the course begins. Any cancellation or refund will be dealt with in accordance with the applicable booking terms and the pupil's statutory consumer rights. Where tuition has already been provided, payment may be retained for tuition actually delivered.
13. Conduct and Safety The safety of the pupil, instructor and other road users is the instructor's priority. The instructor may terminate or suspend a lesson if the pupil behaves in a threatening, abusive or dangerous manner. The instructor may also stop a lesson where continuing would create an unacceptable safety or legal risk. Any unused lesson credit will be dealt with in accordance with the applicable refund provisions and statutory rights.
14. Complaints If you have a complaint, you should first raise it with Tony Leach Driving School so that an attempt can be made to resolve the matter promptly. Telephone: 07543 777301 Email: tony@tonyleachdrivingschool.com Please provide details of the issue, including the relevant lesson date where applicable. If a complaint cannot be resolved directly, you may have the right to pursue the matter through the appropriate regulatory or alternative dispute resolution channels.
15. Liability Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Tony Leach Driving School is not responsible for losses or circumstances that are outside its reasonable control, subject always to your statutory rights.
16. Consumer Rights These Terms & Conditions do not affect your statutory rights under UK consumer protection legislation. Where applicable, consumers may have cancellation rights under the Consumer Contracts Regulations 2013, including a 14-day cancellation period for certain contracts made at a distance or away from business premises. Where you specifically request that tuition begins during an applicable cancellation period, any rights relating to services already provided will be dealt with in accordance with applicable law.
17. Changes to These Terms Tony Leach Driving School may update these Terms & Conditions from time to time. The Terms & Conditions applicable to a booking will normally be those provided or made available to you at the time of booking.
18. Governing Law These Terms & Conditions are governed by the law of England and Wales. Any statutory consumer rights applicable to you remain unaffected.